About Us

We are a team dedicated to improving efficiency

Dietech software is a highly specialized program that was developed with the help of a committee of Dietitians, Dietetic Technicians, Certified Dietary Managers, Food Service Directors and Health Department personnel. Dietech shows an important evolution in software that has previously operated in the field of Food Service & Nutrition. It incorporates both the most recent developments in Food Service and computer technology and combines them into a powerful all-encompassing software to meet your facility’s needs now and into the future.

We are committed to developing software that will meet the ever-changing needs of our members due to healthcare regulations. We also use the advances in computer technology to improve our software. Above all, it is easy to use.

PSI Buffalo has differentiated ourselves by developing software solutions for our customers. 

Team Leaders


Neil Donhauser

As CIO, in the early 2000’s I recognized the need to develop a menu ticket program that would help our long term care membership. The goal was simple, provide our members a simple tray card solution at a low price.

Dietech was a hit from the beginning, but I saw a need to expand the capabilities of the program to include things such as nutritional analysis, bed and tableside ordering and introducing automation. I’m very passionate about time management and saving money. For example, prior to automation, if you had a resident who had their selective menu choices already added and a new diet order came in, you would need to manually review all of those entered choices. Now, our system automatically processes the changes in the background and presents to you the updated menus. This is a huge time and cost savings! You can continue working on other items, not be locked out and you are only notified once it is done.

I encourage you to sign up for one of our complimentary demos. I know that once you have seen what Dietech can do, you will wonder why you didn’t sign up sooner. Put our team to the test and join the many Nursing Homes, Assisted Living, and Independent Living Facilities that currently use Dietech to manage their organizations. I guarantee you will find it the best dietary software around!

Janice Sawyer

It would be my pleasure to take you on a tour of Dietech! I am the Corporate Director of Nutrition & Food Services and a passionate supporter of the value that Dietech software brings to our community. I am a Dietetic Technician and Certified Dietary Manager by trade, and I understand the challenges that we face trying to provide the best service to our residents.

Prior to working at PSI Buffalo, Inc. I was a Food Service Director in a long term care facility. Having worked almost every position in the department from cook to dishwasher, server to DTR, supervisor to director, I know first-hand what it means to do more with less. Using Dietech software helped me save money, labor hours, and more importantly improved resident satisfaction. At PSI Buffalo, Inc. I oversee the training of new facilities on the software. It is great to see a facility utilizing the Dietech software to its potential.

Keeping up with regulatory requirements, providing great meals, managing individual needs, wants, and allergies is what Dietech helps you do. Dietech can be used for every aspect of Dietary management, and I would be happy to focus on what’s most important to you in our demo. Simply click on the Contact Us button below so that we can schedule a demo and get started!

Our first version of Dietech was created for DOS in 1992

2004 - PRIME Manager was created as Dietech Plus.

2006 - Production version was released.

2010 - Nutritional Analysis and Dietech Lite.

2010 - Nutritional Analysis and Dietech Lite.

2019 - EMR/EHR Integration

2020 - Prime Services, Inc. is now PSI Buffalo, Inc.