Privacy Policy

Last Updated



PSI Buffalo, Inc. is committed to protecting the privacy and security of our customers who visit our website, as well as the patients and residents information entrusted to us the by the use of our dietary software program, Dietech.

PSI Buffalo may update this Privacy Policy from time-to-time as we deem appropriate.  It is important to check back to ensure that you have received the most current version of our Privacy Policy.

Information you provide to our websites

The only personal information PSI Buffalo obtains about individual users to our websites is what is supplied voluntarily by users.

When an individual user is looking for specific information on a program, PSI Buffalo may need personal information to provide a customized response.  Additional information may be obtained whenever you contact our websites.  Data collected by PSI Buffalo may include IP Address, search terms used, date and time, geographic location, URL’s visited, type of device or system used.

PSI Buffalo also uses analytic programs to track and analyze pages visited to allow us to improve the performance of our website.

Information provided in the use of our software

In order for the Dietech Program to function properly and provide the best user experience, PSI Buffalo will require specific information on the facility and patients/residents.

Facility information collected may include some or all of the following; type of facility (hospital, nursing home, etc.), size of facility/number of beds, location of facility, telephone and fax numbers, key staff positions and names.

Patient/Resident information collected may include some or all of the following; patient/resident name, medical identification number, birth date, medications, practitioner’s name, height and weight, diet order, food allergies, medical allergies.

How we use the information provide

The information provided is for the purpose of providing the highest quality user experience within the Dietech Program.

PSI Buffalo takes appropriate safeguards to protect this information and does not share it with any third party in the course of normal business.

PSI Buffalo may need to share the information we collect with a third party as a result of a business reorganization.  A business reorganization may be an acquisition of PSI Buffalo by a third party or the acquisition of our customers.

How we protect your information

The security of your information is important to us.  We use a combination of process, technology and physical security to help protect your information from unauthorized access, use, or disclosure.

When our services are accessed using current browser technology, Secure Socket Layer (SSL) technology protects information using both server authentication and data encryption to help ensure that data is safe, secure and only available to you.

PSI Buffalo educates our staff on a continuous basis about the protection of personal information, compliance and federal and state rules and regulations, as well as our own company policies.

No system can guarantee 100% security at all times.  In the event that we detect a threat or breach, we will determine the appropriate response.  Depending on the nature and severity of the incident we will be guided by current rules, regulations and legislation, and may report such breach to you in a prompt manner.

Contact Us

If you have any questions about this privacy policy, the practices of our websites and/or Dietech Software, please contact us at:

PSI Buffalo, Inc., 6400 Sheridan Drive, Suite 112, Williamsville, NY  14221.  Phone number is 716-565-9400